Quality Guarantee
Quality-assured from our shelves to yours.
Every product IDA Pacific supplies comes through a quality-assured supply chain. Our customers never risk buying substandard or counterfeit medicines.
Backed by IDA Foundation
IDA Pacific works with IDA Foundation, the not-for-profit supplier of essential medicines based in Amsterdam, and follows its quality assurance system. IDA Foundation complies with the WHO Model Quality Assurance System (MQAS) for procurement agencies, and its Quality Affairs team audits and advises suppliers.
Read about IDA Foundation’s quality assurance
How products are approved
- Production sites and products are risk-assessed: the manufacturing site, the product dossier, past performance, and safety and efficacy.
- Sites and products are approved to high European and American standards.
- After approval they are continuously verified and monitored.
- Batches are inspected and tested before release.
Certified supply chain
Our supply chain is certified for Good Manufacturing Practice (GMP), Good Distribution Practice (GDP) and ISO 9001, with documented procedures from raw materials through to delivery to our customers.
Stored locally in Port Vila
Stock is held in our own warehouse in Port Vila, Vanuatu, so quality-assured products reach Pacific health facilities with short lead times. Larger quantities are supplied from our warehouses in Dubai, Turkey and the Netherlands.